Sales Administrator
Weylandts Furniture Cape Town (Pty) Ltd Kramerville, Gauteng
Job Description
- Process customers’ sales and orders accurately and timely. This includes generating invoices, taking delivery details and handling payments.
- Perform daily cash-up recons and ensure accurate balances.
- Ensure that all data gathered from customers and sales consultants is accurate (in relation to product codes and delivery addresses etc.)
- Answer telephone calls professionally and manage queries efficiently.
- Adhere to company policies and procedures.
- Generate reports as required (on Excel) and carry out all related administration, including filing.
- Assist customers with Homeware product sales.
- Support sales team and visual merchandisers with housekeeping duties and showroom assistance when needed.
- Participate in daily/weekly stock takes as scheduled by the Retail Manager.
- As the first point of contact with customers, provide friendly, informed assistance to enhance the client experience.
- Address customer complaints promptly and escalate when necessary.
- Be willing to take on further responsibilities, if necessary, as directed by the Retail Manager.
Requirements
- Grade 12/Matric
- Minimum of 3 years’ relevant experience.
- Strong administration skills.
- Proficient in Microsoft Office, especially Excel.
- Prior experience in customer-facing administrative role is essential.
- Available to work retail hours, including weekends and public holidays
- Passionate about décor and Weylandts furniture and homeware products.
- Comfortable working with different systems and technology, including POS and inventory management systems.