Demand Coordinator
VKB Milling - Reitz Reitz, Free State
Job Description
Sales Administration & System Support
- Load and maintain pricing in Microsoft NAV using approved deal sheets.
- Assist the Internal Sales team with pricing, order, and customer-related queries.
- Perform daily stock checks in NAV to identify critical stock levels by SKU.
- Support claims management and maintain accurate customer records.
Reporting & Analytics
- Compile daily, weekly, and monthly sales reports by:
- Provide general analytical support to the Sales Analyst.
- Prepare financial and operational reports including:
- Track forecast vs. actual sales and report on forecast accuracy.
Forecasting & Demand Planning Support
- Prepare information for forecast discussions and management decision-making.
- Develop and maintain:
- Support the development of:
- Consolidate monthly volume and price forecasts in collaboration with the Sales team.
- Identify deviations exceeding agreed thresholds and escalate for corrective action.
Forecast Meetings & Stakeholder Engagement
- Coordinate and support monthly forecast (FC) meetings with all stakeholders:
- Prepare and distribute forecast packs, reports, and action trackers.
- Engage cross-functionally with Sales, Procurement, Production, and Logistics teams.
Procurement & Supply Chain Support
- Support raw material and packaging planning through accurate volume forecasts.
- Assist with consolidated replenishment orders for co-packed items (e.g. Noodles & Spaghetti).
Commercial & Performance Support
- Support rebate tracking, incentive calculations, and commission reporting.
- Assist with customer business reviews for identified key accounts.
- Contribute to continuous improvement initiatives in Business Intelligence and reporting accuracy.
Requirements
Qualifications
- Bachelor’s Degree in Administration, Finance, Supply Chain, Business, or a related field
Experience
- Minimum of 2–3 years’ experience in a sales, FMCG, demand planning, or analytical environment
- Exposure to forecasting, reporting, or supply chain coordination
Systems & Technical Skills
- Strong proficiency in Microsoft Excel (analysis, formulas, reporting)
- Working knowledge of Microsoft NAV or similar ERP systems (advantage)
- BI and analytical reporting experience will be advantageous
Skills & Competencies
- Strong analytical and numerical ability
- Planning and organisational skills
- High attention to detail and data accuracy
- Effective communication across departments
- Ability to multitask and work under pressure
- Proactive problem-solving mindset
- Quick learner with strong system aptitude