Cash Officer - Frontline Department
Brights Hardware Mitchells Plain, Western Cape
Job Description
- Responsible for daily cash ups of all cashier floats
- Investigate and report all cash up and banking discrepancies to Supervisor
- Oversee and maintain change requirements and the monitoring of the change safe
- Regulate customer accounts, order trails, debtors, and cash & transit
- Collect money for ATM machine
- Complete Nedbank ATM report and ATM log sheet
- Send end of day, cash withdrawals slips & month-end report to Admin dept. at the end of every month
- Check audit trails
- Record any till discrepancies in shorts/overs book and submit to departmental supervisor
- Monitor and record weekly and monthly reports and submit to departmental supervisor
- Relieve cashiers & operations supervisors if and when required
- Manage cashiers lunch & tea breaks at front end
- Provide full training for cashiers
- Process EFT payments
- Make sure CGS(cheque guarantee service) is valid and make necessary changes when required
- Issuing gift cards, check customer reward cards and cash in points
- Processing of refunds/credits
- Direct customer to next available till, ensuring efficient process
- Implement and enforce all cashier and frontline policies
- Manage daily register and time and attendance
- Check cashier statistics for cashing up (shorts/overs)
- Ensure housekeeping of work area
- Participate in perpetual stock takes
- Perform any work related tasks as delegated by superior
Requirements
- Matric or Equivalent
- 3 Years Cashier experience
- 2 Year Operational Till Clerk
- Good customer service skills
- Ability to communicate effectively
- High attention to detail
- Excellent numerical skills
- Must possess the analytical math skills
- Integrity
- Ability to work independently as well as in a team
- Internal Standard Operational Procedure knowledge
- Microsoft office (Internet, E-mails, Word & Excel)