Branch Administrator

Fidelity Services Group Port Elizabeth, Eastern Cape

Category: Job Vacancy Posted: May 12, 2026 Closes: May 22, 2026 Views: 21

Job Description

Contract and Lead Management

  • Capture, verify, and issue leads for contracts to be submitted to the relevant departments.
  • Verify staff leads and prepare monthly payment schedules for lead payouts.

Sales Administration

  • Collate and capture daily and weekly rep feedback on the system.
  • Manage sales reps’ diaries, including rescheduling appointments when required.
  • Compile month‑to‑date and pending reports for progress and management meetings.

Branch Meetings and Reviews

  • Minute‑taking for branch reviews and regular branch meetings.
  • Prepare monthly and quarterly PowerPoint presentations for reviews.

Marketing and Events

  • Arrange branch‑level marketing campaigns with Marketing Department.
  • Coordinate quarterly and annual awards functions for the branch.

HR and Payroll Support

  • Prepare and submit monthly attendance registers to payroll.
  • Maintain accurate time‑keeping records for all staff within the department.
  • Maintain Leave records, load leave forms for the branch employees
  • Load incentives as required for sales and technical departments
  • Load manpower requisition requests through the HR Management system
  • Load terminations through the HR Management system 

Procurement and Vendor Management

  • Source and load new vendors for procurement purposes.
  • Manage vendor invoicing and payments, including submitting requisitions.
  • Use the company Procurement System to manage the above. 

Reporting & Data Management

  • Collate daily and monthly statistics for management upon request.
  • Maintain accurate administrative and operational records across all branch functions.

Communication & Support

  • Handle all incoming calls and attend to queries from management, reps, clients, and other internal departments.
  • Support the Branch Manager with administrative, operational, and reporting tasks.
  • Ensure overall branch compliance with internal procedures and company standards.

EHS and Infrastructure Maintenance

  • EHS Inspections to be completed as required on the Company EHS System
  • EHS meetings to be attended
  • Manage relationship with Body Corporate to ensure the building is maintained.

General and Ad Hoc

  • Provide administrative support where required to ensure uninterrupted branch operations.
  • Undertake ad hoc duties as assigned by the Branch Manager or leadership team.

Requirements

  • Strong organizational and time‑management skills
  • Excellent communication and interpersonal skills
  • High attention to detail and accuracy
  • Ability to multitask and work under pressure
  • Strong proficiency in Microsoft Office (Excel, Word, PowerPoint)
  • Professional, service‑oriented attitude
  • Ability to maintain confidentiality and handle sensitive information