Call Centre Agent Combined Sales
Dis-Chem Life Sandton, Gauteng
Job Description
- Sell Dis-Chem Life products to customers via inbound and outbound calls
- Build rapport quickly, identify customer needs, and recommend suitable solutions
- Handle objections effectively and close sales confidently
- Achieve and exceed daily, weekly, and monthly sales KPIs
- Keep detailed, accurate records of customer interactions on CRM systems
- Ensure compliance with all relevant sales, regulatory, and company processes
- Represent Dis-Chem Life with professionalism and customer-first focus at all times
Requirements
- Matric / Grade 12 (essential)
- Minimum 1–2 years’ experience in a call centre sales environment (life insurance sales advantageous)
- Proven sales track record with consistent KPI achievement
- Clear credit and criminal record
- Able to work weekends when required
- RE5 Certification (Advantageous)
- COB Certification (Advantageous)
- Reliable transport to and from the office